Contact Us

Welcome to the Contact Us page of Mage Speed Test, the go-to platform for instantaneous measurement of your website's load time and performance. We're glad you've chosen us for your website optimization needs and we are more than ready to assist you.

At Mage Speed Test, we firmly believe in the power of effective communication. Your feedback, queries, and suggestions are invaluable to us. They not only help improve our services but also foster a sense of community among our users. Please feel free to reach out to us with any concerns or inquiries you may have, we are here to help.

Contact Information

We understand the need for fast and efficient communication. That's why we've made it easy for you to get in touch with us. For all your inquiries, please drop us an email at info@magespeedtest.com. We're always excited to hear from you and assist in any way we can.

As we value your time, we suggest using our email for any detailed or complex inquiries, as this allows us to provide comprehensive responses. Please note that we currently do not provide phone support.

Contact Form Instructions

Our website features a user-friendly contact form that you can utilize for your convenience. When filling out the form, please include as much information as possible about your inquiry. This will enable us to provide a more accurate and tailored response. Please ensure your contact details are accurate so we can get back to you promptly.

After submission, a confirmation message will appear, assuring you that we've received your inquiry. Our dedicated team will review your message and get back to you as soon as possible. For a timely and efficient response, consider asking direct and specific questions.

Business Hours

We are available from Monday to Friday, 9:00 AM - 6:00 PM EST. We dedicate these hours to serving you and ensuring your website performance is optimized. Please note that these are our regular business hours and we're committed to responding to all inquiries within this timeframe.

Outside of these hours, you may not receive an immediate response, but rest assured that your message is important to us and we will get back to you on the following business day. We appreciate your understanding and patience in this regard.

Response Time Expectations

We pride ourselves on our timely and efficient customer service. We typically respond to all inquiries within 24-48 hours during our business days. Your concerns are important to us and we strive to provide prompt and effective solutions.

For urgent inquiries, we recommend sending an email with the subject marked as 'Urgent' for immediate attention. For non-urgent inquiries, if you have not received a response within 48 hours, feel free to send a follow-up email. We assure you that your satisfaction is our top priority.

Alternative Contact Methods

If you prefer alternative contact methods, you can connect with us through our social media platforms. We are active on major social media sites and you can find our profiles linked on our website. Utilizing these channels can provide a quick way to get updates, share feedback, or ask quick questions.

While we encourage you to use the method that is most convenient for you, please remember that for detailed inquiries or concerns, email remains the most effective communication channel. This allows us to keep track of your request and provide an exhaustive response.